Active Safety RecallKia SC270Kia SC361NHTSA 23V-298NHTSA 26V-046

Kia Instrument Cluster Recall Instrument Cluster Recalls · 2023–2026

NHTSA has issued 2 instrument cluster-related safety recalls spanning several Kia nameplates — Carnival, EV9, K4, K5, Niro, Sorento, Soul, Sportage, Telluride — across model years 2023–2026. Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems." The fix is free. Here’s exactly who’s affected and what to do.

NHTSA 23V-298Niro, Soul, Sportage, Telluride · 2023
NHTSA 26V-046Carnival, EV9, K4, K5, Sorento, Sportage · 2025–2026
$0 · Free RepairParts and labor, any Kia dealer

Is Your Kia Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether any of these campaigns apply to your exact vehicle. Your VIN is on the lower-left windshield, the driver’s door jamb, or your registration.

Prefer to talk? Call and we’ll check it for you.

Am I Affected?

Three quick checks — any one of them is reason to run your VIN above.

Check 1 · ModelModel/Nameplate
You drive one of these Kia models

These campaigns cover Carnival, EV9, K4, K5, Niro, Sorento, Soul, Sportage, Telluride vehicles built in model years 2023–2026.

Check 2 · Campaign Count
2 open NHTSA campaigns

This page covers NHTSA 23V-298, 26V-046 — every campaign Kia and NHTSA have filed for this instrument cluster issue on these nameplates. Run the VIN checker above to see exactly which apply to your vehicle.

Check 3 · Advisory
Safe to drive

No Park Outside or Do Not Drive advisory is attached to these specific campaigns. Run your VIN above to confirm your vehicle’s exact status and schedule the free repair.

What Happened — and How It’s Fixed

NHTSA 23V-298 (Kia SC270)26/04/2023
Electrical System: Instrument Cluster/panel

What happened: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

The risk: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.

The free fix: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.

NHTSA 26V-046 (Kia SC361)27/01/2026
Electrical System: Instrument Cluster/panel

What happened: Kia America, Inc. (Kia) is recalling certain 2025 Kia K4, 2025-2026 Sorento, Sorento Hybrid, Sorento Plug-In Hybrid Electric (PHEV), 2026 Sportage, Sportage Hybrid, Sportage PHEV, K5, EV9, Carnival, and Carnival Hybrid vehicles. Due to a software error, the instrument panel display may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Controls and Displays" and 138, "Tire Pressure Monitoring System."

The risk: An instrument panel display that fails to show critical safety information, such as the speedometer, tire pressure, or warning lights, increases the risk of a crash.

The free fix: The instrument panel display software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters are expected to be mailed March 26, 2026. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC361. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on February 9, 2026.

What To Do — Four Simple Steps

Run your VIN

Use the checker above (or nhtsa.gov/recalls) to confirm which of NHTSA 23V-298, 26V-046 apply to your exact vehicle.

Schedule the free repair

Book online or call . Mention SC270, SC361 — we’ll confirm parts before your visit.

One-visit fix

Recall repairs are typically completed same-day once parts are confirmed. Pair it with maintenance if you like — recall labor is free either way.

Keep the paperwork

We provide written proof of completion — useful at resale, since buyers check NHTSA for open recalls.

Instrument Cluster Recall FAQs

Is it safe to drive before this instrument cluster recall repair?

These campaigns (23V-298, 26V-046) carry no Do Not Drive or Park Outside advisory. Still, schedule the free repair promptly — run your VIN above to confirm your vehicle’s exact status.

Which vehicles are affected?

Certain Carnival, EV9, K4, K5, Niro, Sorento, Soul, Sportage, Telluride vehicles, model years 2023–2026, depending on the specific campaign. Run your VIN at nhtsa.gov/recalls or above to confirm your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Kia dealer, for the life of the vehicle, regardless of where it was purchased or how many owners it’s had.

I’m buying a used Kia. Should I worry about these recalls?

No — just verify. Run the VIN at nhtsa.gov/recalls: if NHTSA 23V-298, 26V-046 is open, any Kia dealer (including us) closes it free before or after your purchase. A completed recall has no effect on the vehicle’s safety or value.

Recall Open on Your Kia? Fix It Free.

One visit, zero cost, written proof of completion. Call or schedule online.

Verified as of 2026-07-15 against NHTSA. Source: NHTSA 23V-298 · NHTSA 26V-046.