Active Safety RecallKia SC250NHTSA 22V-760

Kia K5 Drivetrain Recall Drivetrain Recall · 2021–2023

Kia has issued 1 drivetrain safety recall covering certain 2021–2023 K5 vehicles. Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power. The fix is free. Here’s exactly who’s affected and what to do.

NHTSA 22V-760K5, Sorento · 2021–2023
$0 · Free RepairParts and labor, any Kia dealer

Is Your K5 Included?

Enter your 17-character VIN — we query NHTSA in real time and show whether any of these campaigns apply to your exact vehicle. Your VIN is on the lower-left windshield, the driver’s door jamb, or your registration.

Prefer to talk? Call and we’ll check it for you.

Am I Affected?

Three quick checks — any one of them is reason to run your VIN above.

Check 1 · Model Year
You drive a 2021–2023 K5

Model years 2021–2023 are covered by these campaigns. Other K5 model years are not part of this recall — see the K5 recall hub.

Check 2 · Campaign Count
1 open NHTSA campaign

This page covers NHTSA 22V-760 — every campaign Kia and NHTSA have filed for this drivetrain issue on K5. Run the VIN checker above to see exactly which apply to your vehicle.

Check 3 · Advisory
Safe to drive

No Park Outside or Do Not Drive advisory is attached to these specific campaigns. Run your VIN above to confirm your vehicle’s exact status and schedule the free repair.

What Happened — and How It’s Fixed

NHTSA 22V-760 (Kia SC250)11/10/2022
Power Train: Automatic Transmission

What happened: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

The risk: Loss of drive power increases the risk of a crash.

The free fix: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.

What To Do — Four Simple Steps

Run your VIN

Use the checker above (or nhtsa.gov/recalls) to confirm which of NHTSA 22V-760 apply to your exact vehicle.

Schedule the free repair

Book online or call . Mention SC250 — we’ll confirm parts before your visit.

One-visit fix

Recall repairs are typically completed same-day once parts are confirmed. Pair it with maintenance if you like — recall labor is free either way.

Keep the paperwork

We provide written proof of completion — useful at resale, since buyers check NHTSA for open recalls.

Drivetrain Recall FAQs

Is it safe to drive my K5 before the drivetrain recall repair?

These campaigns (22V-760) carry no Do Not Drive or Park Outside advisory. Still, schedule the free repair promptly — run your VIN above to confirm your vehicle’s exact status.

Which vehicles are affected?

Certain 2021–2023 Kia K5 vehicles, depending on the specific campaign (NHTSA 22V-760). Run your VIN above to confirm your exact vehicle.

What does the repair cost?

Nothing. By federal law, safety recall repairs are free — parts and labor — at any authorized Kia dealer, for the life of the vehicle, regardless of where it was purchased or how many owners it’s had.

I’m buying a used K5. Should I worry about these recalls?

No — just verify. Run the VIN at nhtsa.gov/recalls: if NHTSA 22V-760 is open, any Kia dealer (including us) closes it free before or after your purchase. A completed recall has no effect on the vehicle’s safety or value.

Recall Open on Your K5? Fix It Free.

One visit, zero cost, written proof of completion. Call or schedule online.

Verified as of 2026-07-15 against NHTSA. Source: NHTSA 22V-760.